Frequently asked questions

You receive an email with your order number within two minutes. If it does not arrive, use Track your order with your phone number before ordering again.

Yes, until it is marked Packed. WhatsApp or email us with your order number.

Every order ships with a GST-compliant tax invoice. Add your GSTIN at checkout to have it raised in your company’s name.

Free above ₹999; below that a small flat fee shown at checkout. Bulk and export consignments are quoted separately.

Metros in 2–4 working days, the rest of India in 4–7. Orders confirmed before 2 PM IST leave the same day.

Yes. Trade orders go through the Export enquiry form; for a single international retail order, contact us for a quote.

Seven days from delivery, for unwashed, unused pieces in original packaging.

We do if the piece is defective or not what you ordered. For a change of mind, ₹99 is deducted from the refund.

Within five working days of the parcel reaching Kandhla and passing inspection, to your original payment method.

We use reactive dyes tested to grade 4 fastness. Expect a slight softening of tone in the first wash, then stability.

All cotton is pre-shrunk. Residual shrinkage is under 3%, and our sizes include that allowance.

Both — on every product page and in the size guide.

Tiered pricing starts at 10 pieces. Custom sizes, private labels and printed-to-spec runs start at 200 pieces per design.

Yes — woven labels, printed care tags and custom packaging. Mention it in your bulk enquiry.

FOB Mundra or Nhava Sheva as standard; CIF and EXW on request.